Direct pickup ordering for cafes, takeaway shops, and food businesses.
Mika Order is a productised package family for small food businesses that want a branded website, QR ordering, prepaid pickup, and a simple merchant dashboard without marketplace commission pressure or custom-build chaos.
Merchant view
Orders today
28
Pending pickup
7
Top item
Iced Latte
Average prep
12 min
Illustrative preview of the kind of operating snapshot Mika Order is designed to support.
A package family, not a one-off custom app
Mika Order is designed like the rest of the Mika platform: package-driven, template-driven, feature-flagged, and upgradeable over time. The product is not 'build me a custom ordering system'. It is 'pick a package, pick a template, activate the right features'.
Three Mika Order tiers
Start with a clean direct-ordering foundation, then unlock more operational controls, automation, and loyalty features as the business grows.
Mika Order Starter
Best for getting startedA simple direct-ordering offer for small cafes, bakeries, takeaway counters, and snack bars.
- Branded website
- Menu or catalog
- QR ordering page
- Pickup-only checkout
- Stripe payments
- Fixed prep time
- Email notifications
- Simple merchant dashboard
- Basic analytics
- One template choice
Mika Order Growth
Most operationally completeFor busy businesses that want better order timing, stronger customer experience, and more operating control.
- Everything in Starter
- Scheduled pickup times
- "I'm 5 / 10 / 15 minutes away" flow
- Order status updates
- SMS or push-ready notification layer
- Featured items and category promos
- Reorder favourites
- Business hours and blackout windows
- Improved reporting
- More template options
Mika Order Pro
Future-readyFor higher-volume businesses that want loyalty, automation, and stronger operational tooling.
- Everything in Growth
- Loyalty and rewards
- Pickup delay adjustments
- Customer self-serve postpone flow
- Merchant prep queue
- Advanced timing rules
- Optional booking or lead integration
- Advanced automation
- Admin-side upsell tools
- Multi-location readiness later
Template families by business behaviour
Mika Order templates are not just visual skins. Each family is designed around how a food business actually sells and how customers order.
Cafe Express
Coffee shops, bakeries, breakfast bars
Morning rush, favourites, quick reorder, pickup ETA
Takeaway Rush
Burger shops, kebab shops, lunch takeaway, hot food stores
Big food photography, combos, upsells, pickup slots, kitchen-friendly ordering flow
Fresh Market
Small grocers, delis, fresh produce stores, convenience stores with prepared food
Daily specials, bundles, pantry items, recurring local ordering behaviour
Minimal QR
Tiny shops, counter ordering, indoor QR ordering only
Minimal brochure content, direct menu access, fast scan-to-order flow
Core product components
Portal and admin widgets
What each package includes
Choose the package that matches how your business runs today, then add more capability as you grow.
Starter
- Direct online orderingIncluded
- Pickup checkoutIncluded
- QR code orderingIncluded
- Customer travel time updatesNot included
- Loyalty rewardsNot included
- Pickup delay adjustmentsNot included
- Detailed sales insightsNot included
Growth
- Direct online orderingIncluded
- Pickup checkoutIncluded
- QR code orderingIncluded
- Customer travel time updatesIncluded
- Loyalty rewardsNot included
- Pickup delay adjustmentsIncluded
- Detailed sales insightsIncluded
Pro
- Direct online orderingIncluded
- Pickup checkoutIncluded
- QR code orderingIncluded
- Customer travel time updatesIncluded
- Loyalty rewardsIncluded
- Pickup delay adjustmentsIncluded
- Detailed sales insightsIncluded
- Automation toolsIncluded
Progressive onboarding, not a giant setup form
Launch should still be possible with partial information. The point is to keep progress moving, not block the whole project on every decision.
01
Basics
- Business name
- Business type
- Location
- Contact
- Opening hours
02
Branding
- Logo
- Colours
- Template choice
03
Menu
- Upload menu
- Add core items
- Prices
- Categories
04
Ordering setup
- Prep time
- Pickup windows
- Payment account
- QR enabled yes/no
05
Advanced
- Loyalty
- Promos
- Notifications
- Review automation
Merchant experience
Main pages
Overview widgets
- Orders today
- Pending pickup
- Average prep time
- Busiest pickup window
- Top-selling items
Order statuses
Customer flows designed for speed
Add-ons that keep the base product lean
Recommended MVP
- One package family
- Two templates
- Pickup only
- QR ordering
- Stripe
- Prep time
- Scheduled pickup
- Merchant order dashboard
Mika Order is built to feel like a website that takes orders, not a complicated software rollout.
That makes it a clearer offer for cafes and takeaway operators and a cleaner delivery model for Mika too.
Common questions about Mika Order
These are the questions most business owners ask when deciding whether direct prepaid pickup and QR ordering is the right next step.
What is Mika Order, in simple terms?
Mika Order is a website for food businesses that lets customers order directly from you for pickup. It is designed to feel simple for both you and your customers, without turning the project into a big, expensive software build.
Can I start with something simple and grow later?
Yes. You can start with the essentials like direct ordering, QR access, pickup, and payments, then add things like loyalty, smarter notifications, promotions, and more advanced tools when the business is ready.
Does Mika Order support delivery from day one?
The recommended first version is pickup-focused. Delivery can become a later add-on once the direct-ordering workflow is stable and commercially proven.
Why would I use this instead of relying only on delivery apps?
Mika Order helps you build a direct ordering channel that belongs to your business. That means a branded experience, more control over how customers order, and a stronger connection with repeat customers instead of sending everyone through a third-party marketplace.
Ready to launch your website?
Choose a package, ask a question, or start with a launch bundle if you want the setup handled for you.
Prefer email? Reach out anytime at hello@mikadigital.com.au.